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Intercultural Communication Workshop

Award Information

Department of Health and Human Services
Award ID:
Program Year/Program:
2010 / SBIR
Agency Tracking Number:
Solicitation Year:
Solicitation Topic Code:
Solicitation Number:
Small Business Information
1121 34th Ave. SEATTLE, WA 98122-5138
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Woman-Owned: No
Minority-Owned: No
HUBZone-Owned: No
Phase 2
Fiscal Year: 2010
Title: Intercultural Communication Workshop
Agency: HHS
Contract: 2R44NR009309-02
Award Amount: $1,166,113.00


DESCRIPTION (provided by applicant): 6. Project Summary Abstract Currently 17 percent of the total U.S. nursing work force is foreign-born. Many of these highly qualified professionals speak U.S. English as a second language and struggle to communicate eff ectively with clients and colleagues. The Intercultural Communication Workshop (hereafter, ICW), is a multimedia, internet-based educational tool designed to improve the overall communicative competence of foreign- born nurses. ICW Phase I integrates instr uction in speech intelligibility with contextual information about communication, culture, and healthcare in the U.S. In Phase II, the user interface and navigation will be refined based on the findings of the Phase I field trial and the content will be ex panded to address the language needs of diverse native speakers. Interactive role-play simulations will provide opportunities to practice new communication strategies. A multi-method, multi-measure two-group randomized controlled trial will be used to eval uate the educational effectiveness of the ICW, using an intent-to- teach approach analogous to the intent-to-treat approach for evaluations of effectiveness of biomedical interventions. Successful completion of ICW and a satisfactory demonstration of e ducational effectiveness will result in a new, low-cost, efficient resource for foreign-born nurses and their employers, lead to gains in speech intelligibility and communication skills in U.S. English for foreign-born nurses, enhance the intrinsic rewards of their profession for foreign-born nurses, and ultimately improve retention of foreign-born nurses in challenging and rewarding positions in the healthcare workforce. ICW will also yield two online assessment tools that facilitate the work of second-lan guage acquisition and speech and language professionals. The use of computer-based training to improve the speech intelligibility and communication skills of foreign-born nurses addresses NINR's strategic plan for Adopting, adapting and generating new tec hnologies for better health care.

Principal Investigator:

Eileen A. Vanschaik

Business Contact:

Glenda Polwarth
Small Business Information at Submission:

TALARIA, INC. 1121 34th Ave. SEATTLE, WA -

EIN/Tax ID: 191163522
Number of Employees: N/A
Woman-Owned: No
Minority-Owned: No
HUBZone-Owned: No