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Communication Analysis for Enhanced Team Performance in the AOC

Award Information

Agency:
Department of Defense
Branch:
Air Force
Award ID:
78075
Program Year/Program:
2006 / STTR
Agency Tracking Number:
F064-027-0129
Solicitation Year:
N/A
Solicitation Topic Code:
N/A
Solicitation Number:
N/A
Small Business Information
Design Interactive, Inc.
1221 E. Broadway, Suite 110 Oviedo, FL 32765-
View profile »
Woman-Owned: Yes
Minority-Owned: Yes
HUBZone-Owned: No
 
Phase 1
Fiscal Year: 2006
Title: Communication Analysis for Enhanced Team Performance in the AOC
Agency / Branch: DOD / USAF
Contract: FA9550-06-C-0151
Award Amount: $98,884.00
 

Abstract:

Improving team communication in distributed C2 environments must start with addressing underlying components of communication problems. First, it is important to understand what defines "good" communications (e.g., domain-specific frequencies, types, shifts from explicit to implicit communication) and what communications, or lack thereof, contribute to breakdowns. By neglecting the examination of these influences on team communication, data interpretations remain ambiguous, possibly misrepresentative. Next, it is important to know when communication failures occur to monitor and measure team performance. Finally, communication analyses must consider why errors occur (i.e., information is not exchanged, received, correct, or comprehended). The measurement of these cognitions will be described via state-of-the-art EEG and eye tracking metrics to assess the reasons for communication failure. To address these issues, this effort proposes to develop a Multi-axis APproach to Measuring and Interpreting Team Communications (MAP IT-C), a conceptual model which describes: 1) the process to develop a Predictive Framework driven by task analysis and social networks analysis, and 2) the specifications for Real-time Communication and Performance data collection and 3) an Online Diagnostic Engine used to diagnose team performance real-time (i.e., mapping a comprehensive suite of metrics [communication, physiological, and behavioral metrics] against expectation data generated from the Predictive Framework).

Principal Investigator:

Laura Milham
Director, Training Systems
4077060977
laura@designinteractive.net

Business Contact:

John Stanney
CFO
4077060977
john@designinteractive.net
Small Business Information at Submission:

DESIGN INTERACTIVE, INC.
1221 E. Broadway, Suite 110 Oviedo, FL 32765

EIN/Tax ID: 593534927
DUNS: N/A
Number of Employees:
Woman-Owned: No
Minority-Owned: No
HUBZone-Owned: No
Research Institution Information:
EMBRY-RIDDLE AERONAUTICAL UNIVERSIT
Dept. of Human Factors & Sys.
Daytona Beach, FL 31114
Contact: Beth Blickensderfer
Contact Phone: (386) 323-8065
RI Type: Nonprofit college or university