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Human Total Cost of Ownership Decision Support System (HTCO)

Award Information

Department of Defense
Award ID:
Program Year/Program:
2010 / SBIR
Agency Tracking Number:
Solicitation Year:
Solicitation Topic Code:
NAVY 09-150
Solicitation Number:
Small Business Information
CHI Systems Inc
PA Plymouth Meeting, PA 19462-1047
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Woman-Owned: No
Minority-Owned: No
HUBZone-Owned: No
Phase 1
Fiscal Year: 2010
Title: Human Total Cost of Ownership Decision Support System (HTCO)
Agency / Branch: DOD / NAVY
Contract: N00014-10-M-0028
Award Amount: $69,642.00


Realistic cost estimates are essential to the acquisition process. This proposal argues that approaches such as Total Cost of Ownership fall short of assessing the full costs of an item to be acquired because they largely avoid one main source of costs (and benefits) of the products/system to be acquired - the human costs over a system's life cycle. The proposed effort focuses on enhancing a revolutionary approach to identifying and incorporating the human costs of ownership into the acquisition process, the Human Total Cost of Ownership (HTCO) model. We propose to expand and tailor the HTCO taxonomy to meet the needs of Department of Defense acquisition, and to develop an initial design and architecture for an acquisition Decision Support System (DSS) that uses HCTO to identify, track, and manage human costs as separate Key Performance Parameters (KPPs) in an acquisition. The technical approach includes collecting and analyzing a baseline sample of case study data from Defense Acquisitions and using that data to expand and tailor the HTCO human cost taxonomy. Products will include a refined HTCO framework and a conceptual prototype of an HCTO-based DSS for DoD guidance related to identification of human-related costs.

Principal Investigator:

Wayne Zachary
Principal Investigator

Business Contact:

Phillip Rollhauser
Director of Contracts
Small Business Information at Submission:

CHI Systems, Inc.
1035 Virginia Drive Suite 300 Fort Washington, PA 19034

EIN/Tax ID: 232387734
Number of Employees:
Woman-Owned: No
Minority-Owned: No
HUBZone-Owned: No