CONTACT: COordiNated TActical Communication in Teams
Efficient, effective team communication is a force multiplier in operations and an accelerant to training. It is the foundation upon which leaders build situational awareness to support timely decision making, and the mechanism through which leaders train and assess their teams. Team communication training is particularly important as the Marine Corps transitions from a culture in which small unit leaders are focused on stimulus-based decisions to one where leaders are encouraged to employ judgment-based decisions. However, communication training is a gap in the Marine Corps. Aptima has consulted with TECOM, NAWC-TSD, and ONR to define this training gap, and to define a solution strategy that can be integrated with specific Marine Corps courses: IULC and IOC. We call the proposed effort CONTACT: COordiNated TActical Communication in Teams. CONTACT training will facilitate the development of team situation awareness and formulation of effective decisions. This training will provide small unit leaders with the catalyst communication skills to take the individual skills learned during squad leader training and apply them at the platoon level. CONTACT will be designed to help small unit leaders 1) assess team communications, 2) diagnose communications failures, and 3) select effective actions to improve communications.
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