USA flag logo/image

An Official Website of the United States Government

CIFTS:Communications and Information Flow Tracking System

Award Information

Agency:
Department of Defense
Branch:
Air Force
Award ID:
77931
Program Year/Program:
2007 / STTR
Agency Tracking Number:
F064-027-0278
Solicitation Year:
N/A
Solicitation Topic Code:
N/A
Solicitation Number:
N/A
Small Business Information
Aptima, Inc.
12 Gill Street Suite 1400 Woburn, MA 01801-
View profile »
Woman-Owned: No
Minority-Owned: No
HUBZone-Owned: No
 
Phase 2
Fiscal Year: 2007
Title: CIFTS:Communications and Information Flow Tracking System
Agency / Branch: DOD / USAF
Contract: FA9550-07-C-0134
Award Amount: $743,120.00
 

Abstract:

In organizations such as the Air and Space Operations Center (AOC), team members collaboratively process information about time sensitive targets for prosecution in time constrained situations. To assure the highest degree of performance, operators undergo periodic training. Training effectiveness is maximized by providing performance measurement and feedback to operators, so they can learn from their actions and errors. However, identifying reliable performance indicators is difficult. Electronic text chat has become a primary medium of communication throughout the military over the past fifteen years and is the essential form of communication in the AOC. CIFTS, the Communications and Information Flow Tracking System, will provide collaborative performance measures based on patterns of communications flow and models of communications content derived from chat data. These measures will be correlated with external performance measures (e.g., expert ratings, outcome measures) to validate their utility for unobtrusive team performance assessment. The resulting system will improve the team performance assessment capabilities in the AOC by leveraging a largely untapped source of performance data: inter-personal communications. Lessons learned from a deployed CIFTS system will increase the knowledge base in the team and organizational performance research area.

Principal Investigator:

Andrew Duchon
Cognitive Scientist
7814962490
aduchon@aptima.com

Business Contact:

Margaret J. Clancy
Chief Financial Officer
7814962415
clancy@aptima.com
Small Business Information at Submission:

APTIMA, INC.
12 Gill Street, Suite 1400 Woburn, MA 01801

EIN/Tax ID: 043281859
DUNS: N/A
Number of Employees:
Woman-Owned: No
Minority-Owned: No
HUBZone-Owned: No
Research Institution Information:
COGNITIVE ENG. RESEARCH INST.
5865 South Sossaman Road
Mesa, AZ 85212
Contact: Steven M. Shope
Contact Phone: (408) 988-1000
RI Type: Domestic nonprofit research organization