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PACT: Personalized Account and Community management Tool

Award Information
Agency: Department of Defense
Branch: Navy
Contract: N68335-20-C-0541
Agency Tracking Number: N20A-T017-0256
Amount: $240,000.00
Phase: Phase I
Program: STTR
Solicitation Topic Code: N20A-T017
Solicitation Number: A
Solicitation Year: 2020
Award Year: 2020
Award Start Date (Proposal Award Date): 2020-06-08
Award End Date (Contract End Date): 2021-10-04
Small Business Information
15400 Calhoun Drive Suite 190
Rockville, MD 20855-2814
United States
DUNS: 161911532
HUBZone Owned: No
Woman Owned: No
Socially and Economically Disadvantaged: No
Principal Investigator
 Jyotirmaya Nanda
 (301) 294-4634
Business Contact
 Mark James
Phone: (301) 294-5221
Research Institution
 University of Maryland, College Park
 Stephanie Swann
1132 Main Administration Building
College Park, MD 20742-5035
United States

 (301) 405-8079
 Nonprofit College or University

Social media platforms have enhanced many communities by facilitating online development of relationships, fostering collaboration, connecting friends and supporting activism. However, these platforms are also environments for people to bully and spread hate. Furthermore, adversaries of the United States and its allies have weaponized social media to spread disinformation. Intelligent Automation, Inc. (IAI) team proposes to develop a Personalized Account and Community management Tool (PACT). This technology will allow users to intelligently filter their feed to improve user experience and mitigate threats. PACT will tag social media accounts on a user’s feed with that account’s interests and personality type so that users can quickly and easily filter off-topic voices. PACT will also detect and mute bots, which will decrease the user’s exposure to disinformation campaigns. Additionally, PACT will identify communities within tagged accounts, which will enable a user to hone in on a particular perspective as well as enhance the analyst’s capability to identify distinct bot-nets. We will also incorporate extractive summarization capabilities that will remove redundant and irrelevant Tweets. For this program, IAI has put together a world-class team consisting of engineers and scientists with expertise in social media analytics, natural language processing, and artificial intelligence.

* Information listed above is at the time of submission. *

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