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Handoff Management: Theory and Practice

Award Information
Agency: Department of Defense
Branch: Defense Advanced Research Projects Agency
Contract: N6600122C4015
Agency Tracking Number: D21I-19-0267
Amount: $225,000.00
Phase: Phase I
Program: SBIR
Solicitation Topic Code: HR001121S0007-19
Solicitation Number: HR001121S0007.I
Solicitation Year: 2021
Award Year: 2022
Award Start Date (Proposal Award Date): 2022-02-10
Award End Date (Contract End Date): 2022-11-04
Small Business Information
2361 Rosecrans Avenue, Suite 348
El Segundo, CA 90245-1111
United States
DUNS: 053003017
HUBZone Owned: No
Woman Owned: No
Socially and Economically Disadvantaged: No
Principal Investigator
 Steven Minton
 (310) 383-9234
Business Contact
 Steven Minton
Phone: (310) 383-9234
Research Institution

Effective team management is of critical important for most organizations, including business enterprises and government agencies.  A key issue that can affect the performance of a team is how well handoffs are managed when a team member needs to transfer his/her responsibilities to another team member.   In this Phase I SBIR project, our aim is to develop a theory that can be used to identify the key information that should be conveyed in a handoff, and a practical approach for applying and testing the theory.  In particular, a theory should enable identification of the salient context that is required for a successful handoff.  In addition, a theory should help one assess technologies, such as a knowledge management software, that can support successful handoffs in specific government and industrial settings of interest. The general direction we propose to investigate is motivated by concepts that have been developed in previous work on AI planning and decision theory, which will enable us to quantify the utility of conveying different facts in handoff situations. In addition to developing a foundational theory, we propose to consider how we would apply and evaluate the theory in three application domains.  The first domain involves nursing shift handoffs, the second domain involves handoffs between IT personnel working on applying patches in response to vulnerabilities, and the third involves a biosecurity intelligence application where an analyst might have to work on a project started by a colleague.

* Information listed above is at the time of submission. *

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