Work-Centered Interface Technology

Award Information
Agency:
Department of Defense
Branch
Air Force
Amount:
$99,978.00
Award Year:
2001
Program:
SBIR
Phase:
Phase I
Contract:
F33615-01-M-6030
Agency Tracking Number:
011HE-0731
Solicitation Year:
n/a
Solicitation Topic Code:
n/a
Solicitation Number:
n/a
Small Business Information
CHI SYSTEMS, INC.
Gwynedd Office Park, 716 N. Bethlehem Pike, Ste 30, Lower Gwynedd, PA, 19002
Hubzone Owned:
N
Minority Owned:
N
Woman Owned:
N
Duns:
161162995
Principal Investigator:
Wayne Zachary
Principal Investigator
(215) 542-1400
wayne_zachary@chiinc.com
Business Contact:
Phil Rollhauser
Manager, Contracts
(215) 542-1400
phillip_rollhauser@chiinc.com
Research Institution:
n/a
Abstract
The mismatch between worker needs and information systems design and performance has long been noted, and has given rise to a long body of research on ways to factor the user more explicitly into the interface and system design process. Active interfacesthat act as infomediaries between underlying systems and their users, offer the most comprehensive solution to this usability problem, but also pose the greatest technological challenge. The proposed research team at CHI Systems has evolved, through aseries of recent applications, a novel work-centered active interface reference architecture, called the Work-centered Infomediary Layer (WIL) architecture. This proposal seeks to create a WIL Application Toolkit (WAT) -- a set of software tools tosupport and streamline the process of creating WIL interfaces. Phase I develops a WAT concept of operation and architecture, and integrates these via a storyboard prototype . Phase I also defines a detailed development plan for a full-scale Phase IIsystem, assesses the benefits and commercial potential of WAT, and identifies specific candidate Air Force C2 domains on which a full-scale Phase II WAT will be tested and applied.The commercial value of WAT is derived from its use to develop Work-centeredInfomediary Layer (WIL) applications to various domains in commercial sector, such as aerospace, network management, call center operations, and medicine. WAT can be commercialized as vehicle for consulting/system integration efforts to develop customWIL applications, as well as sold directly to development and end-user organizations as an active interface construction tool.

* information listed above is at the time of submission.

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