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CSC OnDemand: An Innovative Online Learning Platform for Implementing Coordinated Specialty Care

Award Information
Agency: Department of Health and Human Services
Branch: National Institutes of Health
Contract: 4R44MH111283-02
Agency Tracking Number: R44MH111283
Amount: $1,510,797.00
Phase: Phase II
Program: SBIR
Solicitation Topic Code: NIMH
Solicitation Number: PA18-591
Solicitation Year: 2016
Award Year: 2018
Award Start Date (Proposal Award Date): 2018-02-01
Award End Date (Contract End Date): 2021-01-31
Small Business Information
Needham, MA 02494-3146
United States
DUNS: 621513451
HUBZone Owned: No
Woman Owned: Yes
Socially and Economically Disadvantaged: No
Principal Investigator
 (617) 467-6014
Business Contact
Phone: (617) 467-6014
Research Institution

In response to the growing need for training on interventions to address first episode psychosis, the Center for
Social Innovation (C4) has partnered with experts in Coordinated Specialty Care (CSC) to develop and test
CSC OnDemand: An Innovative Online Learning Platform for Implementing Coordinated Specialty
Care. The product builds on the findings of the Recovery After an Initial Schizophrenia Episode (RAISE)
studies, funded by the National Institute of Mental Health (NIMH). RAISE examined team-based models of
care for people early in the course of schizophrenia. Through this Fast Track Small Business Innovation
Research (SBIR) grant, we will prototype, test, refine, and evaluate the impact of CSC OnDemand. The
platform will move teams through four levels of learning: 1) program readiness; 2) core knowledge; 3) deeper,
role-specific learning; and 4) sustainability. CSC OnDemand will include self-paced online modules, interactive
multimedia case studies, instructor-led online courses, peer interaction through an online discussion forum and
multi-site case conferencing, and a central online hub to consolidate existing resources and training materials
from across the field.
Phase I will build a robust prototype of the online platform and test it with fifteen to twenty providers from three
sites. This Phase will explore feasibility, acceptability, and preliminary effectiveness of the product, and will
examine which components of the online platform providers find most useful.
Based on our findings from Phase I, we will refine the concept and fully build out the product to test in a larger
randomized trial. Phase II will use a cluster randomized non-inferiority design to assess if OnDemand training
(n = 20 sites) is comparable to InPerson training (n = 10 sites). Using a mixed-methods approach, we will
examine provider (n = 150) outcomes (satisfaction; knowledge gains/retention; attitudes toward shared
decision making) and client (n = 600) outcomes (work/school participation; engagement in CSC services;
inpatient psychiatric hospitalizations).
Phase III will roll out CSC OnDemand on a large commercial scale. CSC OnDemand will disseminate CSC
training widely and ensure training quality and consistency for C4 and our partners. The overarching goal of
this project is to create a scalable training model to support increased Coordinated Specialty Care across the
United States. This model can create strong pathways to recovery for tens of thousands of young people
experiencing first episode psychosis and equip CSC teams to provide care, support, and connection for these
young people and their families.
Scaling effective programs to address first episode psychosis is a pressing public health need. This project,
entitled CSC OnDemand: An Innovative Online Learning Platform for Implementing Coordinated Specialty
Care, delivers training for coordinated specialty care teams through online or blended online/onsite
implementation support. The approach connects young people experiencing first episode psychosis with
treatment and support to help them achieve positive outcomes in school, work, family, and community.

* Information listed above is at the time of submission. *

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