Learning in the Hot Seat: Mentoring Software to Support JFACC Command

Award Information
Agency: Department of Defense
Branch: Air Force
Contract: FA8750-04-C-0155
Agency Tracking Number: F041-119-0149
Amount: $99,941.00
Phase: Phase I
Program: SBIR
Awards Year: 2004
Solicitation Year: 2004
Solicitation Topic Code: AF04-119
Solicitation Number: 2004.1
Small Business Information
KLEIN ASSOC., INC.
1750 Commerce Center Blvd. North, Fairborn, OH, 45324
DUNS: 095201000
HUBZone Owned: N
Woman Owned: N
Socially and Economically Disadvantaged: N
Principal Investigator
 William Ross
 Sr. Research Associate
 (763) 561-2010
 bross@decisionmaking.com
Business Contact
 Barbara Law
Title: Contracting Officer
Phone: (937) 873-8166
Email: law@decisionmaking.com
Research Institution
N/A
Abstract
Centralized command and control of air assets has been a goal of many major military operations since the end of World War II. With the ever-increasing importance of air support in modern warfighting tactics, the commander of these assets (the JFACC) must be effective. This is a lofty goal, considering that formal training for this position is brief, and on-the-job training is often unmentored and relatively unstructured. The challenge is to provide a software tool that will mentor a novice JFACC and allow him or her to rise to the new challenges of this command. The same program should also support the command styles of more experienced, senior JFACCs. Klein Associates will leverage its experience with JFACCs and proven methodologies to extract the core decision-making skills in this domain of expertise, and use these to create the concept for an intelligent, flexible software advisor. Based on in-depth Cognitive Task Analysis interviews, a collection of heuristics and knowledge will be elicited. An appropriate architecture for the implementation of the mentoring system will be proposed, along with design recommendations for interface and usability, based on a decision-centered notion of operator support that has proven effective for high-level commanders.

* information listed above is at the time of submission.

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