Manpower and Personnel Estimation Methods for Post-Deployment Software Maintenance

Award Information
Agency: Department of Defense
Branch: Army
Contract: W911QX-06-C-0067
Agency Tracking Number: A043-043-3425
Amount: $729,993.00
Phase: Phase II
Program: SBIR
Awards Year: 2006
Solicitation Year: 2004
Solicitation Topic Code: A04-043
Solicitation Number: 2004.3
Small Business Information
1408 University Drive East, College Station, TX, 77840
DUNS: 555403328
HUBZone Owned: N
Woman Owned: N
Socially and Economically Disadvantaged: N
Principal Investigator
 Michael Painter
 Senior Systems Analyst
 (979) 260-5274
Business Contact
 Donielle Mayer
Title: Business Operations Manag
Phone: (979) 260-5274
Research Institution
The goal of this effort is to develop an advanced methodology and supporting tools to assess post-deployment software maintenance (PDSM) staffing level needs, estimate operations and maintenance costs, and determine training requirements for emerging weapon systems. There are significant gaps in the technology needed to successfully conduct such assessments. Critical needs include: (i) appropriate (i.e., valid, accurate) model(s) for PDSM workload estimation, (ii) methodology for PDSM concept analysis and refinement (i.e., there is a need for guidance in how to think about the problem, as well as how to formulate and analyze tradeoffs in the design space), and (iii) an architectural strategy for the automated tools supporting PDSM concept formulation and analysis. The proposed technology will help analysts determine the post-deployment software operations and maintenance burden and the key factors that affect them. In addition, this technology will provide the foundation for quantifying the effects of changes in maintenance concepts and doctrine, changes in the external environment, changes in maintenance-related process design, and variations in human performance to determine their effects on both maintenance and operational unit performance (e.g., operational availability, go-to-war capability).

* Information listed above is at the time of submission. *

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