An Interactive Program for Workplace Diversity Skills

Award Information
Agency: Department of Health and Human Services
Branch: N/A
Contract: 2R44MH065797-02
Agency Tracking Number: MH065797
Amount: $882,160.00
Phase: Phase II
Program: SBIR
Awards Year: 2005
Solicitation Year: 2005
Solicitation Topic Code: N/A
Solicitation Number: PHS2005-2
Small Business Information
Oregon Center For Applied Science, Inc., 1839 Garden Ave, Eugene, OR, 97403
HUBZone Owned: N
Woman Owned: N
Socially and Economically Disadvantaged: N
Principal Investigator
 (541) 342-7227
Business Contact
Phone: (541) 342-7227
Research Institution
DESCRIPTION (provided by applicant): An interactive multimedia CD-ROM and Internet/intranet program providing cultural diversity training will be produced for use in worksites. The Phase II project will develop and evaluate a theoretically-grounded intervention designed to increase: (a) awareness of personal biases and personal reactions to difference; (b) knowledge about bias related to several dimensions of diversity (e.g., race/ethnicity, gender, disability, and age); and (c) skills in communicating in a culturally diverse workplace (e.g., attending, reflecting, taking in difficult-to-hear information, clarifying, and recovering from communication errors). The program will employ demographic targeting on race/ethnicity and gender, tailoring on motivation for training, and self-efficacy. In addition, the program will embed evaluation and remediation to assess and to correct user performance. The construction of the material presented will be determined using formative research procedures with focus groups and in-depth interviews with men and women from several different groups: (a) four race/ethnic groups (African American, Asian/Pacific Islander, European American, and Hispanic); and (b) three groups with workers from populations with high rates of workplace discrimination claims (gender, disability and age bias). Program efficacy will be evaluated with a randomized controlled clinical trial.

* Information listed above is at the time of submission. *

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