Dynamical Modeling of Communications for Assessment and Enhancement of Team Performance

Award Information
Agency:
Department of Defense
Branch
Navy
Amount:
$491,718.00
Award Year:
2009
Program:
STTR
Phase:
Phase II
Contract:
N00014-09-C-0138
Award Id:
83448
Agency Tracking Number:
N074-023-0371
Solicitation Year:
n/a
Solicitation Topic Code:
n/a
Solicitation Number:
n/a
Small Business Information
5810 S. SOSSAMAN RD., SUITE 108, MESA, AZ, 85212
Hubzone Owned:
N
Minority Owned:
N
Woman Owned:
N
Duns:
786521273
Principal Investigator:
Steven Shope
President
(480) 988-1000
sshope@cerici.org
Business Contact:
Jennifer Winner
Administrative Director
(480) 988-1000
jwinner@cerici.org
Research Institution:
ARIZONA STATE UNIV.
Polemnia G Amazeen
Department of Psychology
P.O. Box 871104
Tempe, AZ, 85287
(480) 727-7075
Nonprofit college or university
Abstract
Defense transformation and network-centric operations have created a need for highly-responsive, networked teams of individuals. Individuals on those teams each contribute a unique but complementary sets of skills and knowledge (and multicultural backgrounds), but a major challenge in forming teams is getting those individuals to function as an efficient, integrated unit. There exists a challenge to develop a toolset for monitoring team behavior in real-time, detecting time-phased anomalies, and intervening to increase team effectiveness. One inroad to addressing this question is to use a ubiquitous byproduct of teams: communications. In Phase I, we showed the feasibility of discriminating between normal team activity and anomalous team activity using dynamical modeling of team communications. Specifically, we applied dynamical modeling to real-time communication flow data (i.e., who is talking to whom, when, and for how long) for the purpose of assessing, in real-time, team synchronization and shared understanding. In Phase II, we propose to continue to refine this approach, validate the dynamical model results, and determine the effectiveness of the method. In Phase II we will develop and advanced prototype of the tool capable of being implemented it in dynamic team settings.

* information listed above is at the time of submission.

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