Human Total Cost of Ownership Decision Support System (HTCO)

Award Information
Agency: Department of Defense
Branch: Navy
Contract: N00014-10-M-0028
Agency Tracking Number: N092-150-0741
Amount: $69,642.00
Phase: Phase I
Program: SBIR
Awards Year: 2010
Solicitation Year: 2009
Solicitation Topic Code: N092-150
Solicitation Number: 2009.2
Small Business Information
CHI Systems, Inc.
1035 Virginia Drive, Suite 300, Fort Washington, PA, 19034
DUNS: 161162995
HUBZone Owned: N
Woman Owned: N
Socially and Economically Disadvantaged: N
Principal Investigator
 Wayne Zachary
 Principal Investigator
 (215) 542-1400
 wzachary@chisystems.com
Business Contact
 Phillip Rollhauser
Title: Director of Contracts
Phone: (215) 542-1400
Email: prollhauser@chisystems.com
Research Institution
N/A
Abstract
Realistic cost estimates are essential to the acquisition process. This proposal argues that approaches such as Total Cost of Ownership fall short of assessing the full costs of an item to be acquired because they largely avoid one main source of costs (and benefits) of the products/system to be acquired – the human costs over a system’s life cycle. The proposed effort focuses on enhancing a revolutionary approach to identifying and incorporating the human costs of ownership into the acquisition process, the Human Total Cost of Ownership (HTCO) model. We propose to expand and tailor the HTCO taxonomy to meet the needs of Department of Defense acquisition, and to develop an initial design and architecture for an acquisition Decision Support System (DSS) that uses HCTO to identify, track, and manage human costs as separate Key Performance Parameters (KPPs) in an acquisition. The technical approach includes collecting and analyzing a baseline sample of case study data from Defense Acquisitions and using that data to expand and tailor the HTCO human cost taxonomy. Products will include a refined HTCO framework and a conceptual prototype of an HCTO-based DSS for DoD guidance related to identification of human-related costs.

* information listed above is at the time of submission.

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