A Total Quality Self-Assessment Toolkit

Award Information
Agency:
Department of Commerce
Branch
n/a
Amount:
$200,000.00
Award Year:
1996
Program:
SBIR
Phase:
Phase II
Contract:
42
Award Id:
30867
Agency Tracking Number:
30867
Solicitation Year:
n/a
Solicitation Topic Code:
n/a
Solicitation Number:
n/a
Small Business Information
429 W. Airline Hwy., Suite S, Laplace, LA, 70068
Hubzone Owned:
N
Minority Owned:
N
Woman Owned:
N
Duns:
n/a
Principal Investigator:
Kenneth C. Barnett
Software/Hardware Engineer
() -
Business Contact:
() -
Research Institution:
n/a
Abstract
Phase I of the proposed program shall involve the design, rapid prototyping, and demonstration of the feasibility of a total quality self-assessment toolkit (TQSAT-95), a user-friendly software package based on the 1995 Malcolm Baldridge National Quality Award Criteria for use by businesses and organizations to conduct self-assessments on personal computers (PCs). User guides will be incorporated in an on-line help system with sufficient documentation for ease of use by novice users. The toolkit will be Windows-based utilizing a readily-developed, in-house software package for TII self-assessment which employs partitioned screens for data entry and linkage between different files to import data from spreadsheets and graphic application software. The graphical user interface screens will provide the user with ample working space at all times while displaying windows for data entry, guidance and directions, scoring guidelines, case studies, training instructions, and a linkage tree to show the interrelationships between the Items and the specific Areas to be Addresses. The software architecture and content can be easily upgraded to add or modify specific categories such as the Criteria, Items, or Areas to be Addressed. The feasibility of the TQSAT will be demonstrated on case studies.

* information listed above is at the time of submission.

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