Measuring Learning and Development in Cross-Cultural Competence

Award Information
Agency: Department of Defense
Branch: Army
Contract: W91WAW-09-C-0037
Agency Tracking Number: A072-050-1562
Amount: $729,786.00
Phase: Phase II
Program: SBIR
Awards Year: 2009
Solicitation Year: 2007
Solicitation Topic Code: A07-050
Solicitation Number: 2007.2
Small Business Information
408 Sharts Drive, Suite 7, Springboro, OH, 45066
DUNS: 601628717
HUBZone Owned: N
Woman Owned: N
Socially and Economically Disadvantaged: N
Principal Investigator
 Michael McCloskey
 (937) 743-0361
Business Contact
 Michael McCloskey
Title: President
Phone: (937) 743-0361
Research Institution
Contemporary operating environments require more cross-cultural interaction than ever before. Cross-cultural competence is critical to mission success, and traditional competence frameworks do not consider the unique demands of Army Soldiers. In Phase 1, a preliminary developmental stage model of Army mission-centric competence was developed. This model describes affective, behavioral and cognitive competence development from general, to task-oriented, to mission-centric performance and is based on the mission demands of Army Soldiers in cross-cultural environments. The model further incorporates several cultural and expertise-development frameworks. In Phase 2, this model will be applied across Army mission sets, modified, and validated. A blended approach will be taken to develop an assessment methodology that will include self-report measures, situational judgment tests, scenarios, and other metrics. The model and metrics will serve as the basis for the Cross-Cultural Assessment Tool (C-CAT), an online program that will assess an individual Soldier’s cross-cultural competence and provide customized, usable feedback. C-CAT will provide Soldiers with mission-relevant competence ratings, descriptions of individual strengths/weaknesses and how they can impact mission performance, and guidelines for suggested training interventions. Leaders and trainers will also be able to review assessment data at the individual or unit levels.

* Information listed above is at the time of submission. *

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