Measuring Learning and Development in Cross-Cultural Competence

Award Information
Agency:
Department of Defense
Amount:
$729,786.00
Program:
SBIR
Contract:
W91WAW-09-C-0037
Solitcitation Year:
2007
Solicitation Number:
2007.2
Branch:
Army
Award Year:
2009
Phase:
Phase II
Agency Tracking Number:
A072-050-1562
Solicitation Topic Code:
A07-050
Small Business Information
361 Interactive, LLC
408 Sharts Drive, Suite 7, Springboro, OH, 45066
Hubzone Owned:
N
Woman Owned:
N
Socially and Economically Disadvantaged:
N
Duns:
601628717
Principal Investigator
 Michael McCloskey
 President
 (937) 743-0361
 mike@361interactive.com
Business Contact
 Michael McCloskey
Title: President
Phone: (937) 743-0361
Email: mike@361interactive.com
Research Institution
N/A
Abstract
Contemporary operating environments require more cross-cultural interaction than ever before. Cross-cultural competence is critical to mission success, and traditional competence frameworks do not consider the unique demands of Army Soldiers. In Phase 1, a preliminary developmental stage model of Army mission-centric competence was developed. This model describes affective, behavioral and cognitive competence development from general, to task-oriented, to mission-centric performance and is based on the mission demands of Army Soldiers in cross-cultural environments. The model further incorporates several cultural and expertise-development frameworks. In Phase 2, this model will be applied across Army mission sets, modified, and validated. A blended approach will be taken to develop an assessment methodology that will include self-report measures, situational judgment tests, scenarios, and other metrics. The model and metrics will serve as the basis for the Cross-Cultural Assessment Tool (C-CAT), an online program that will assess an individual Soldier’s cross-cultural competence and provide customized, usable feedback. C-CAT will provide Soldiers with mission-relevant competence ratings, descriptions of individual strengths/weaknesses and how they can impact mission performance, and guidelines for suggested training interventions. Leaders and trainers will also be able to review assessment data at the individual or unit levels.

* information listed above is at the time of submission.

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