Work-Centered Interface Technology

Award Information
Agency: Department of Defense
Branch: Air Force
Contract: F33615-01-M-6022
Agency Tracking Number: 011HE-1410
Amount: $100,000.00
Phase: Phase I
Program: SBIR
Awards Year: 2001
Solicitation Year: N/A
Solicitation Topic Code: N/A
Solicitation Number: N/A
Small Business Information
12 Gill Street, Suite 1400, Woburn, MA, 01801
DUNS: 967259946
HUBZone Owned: N
Woman Owned: N
Socially and Economically Disadvantaged: N
Principal Investigator
 Gavan Lintern
 Senior Scientist
 (781) 935-3966
Business Contact
 Margaret Clancy
Title: Chief Financial Officer
Phone: (781) 935-3966
Research Institution
In complex sociotechnical systems such as military command and control, multiple individuals must work with complex and dynamic information from many diverse sources. Methods are needed to increase worker productivity in such systems by reducing thecognitive complexity of the multi-system interface. We propose a revolutionary approach to interface design for such systems, drawing on the techniques of Cognitive Work Analysis to design a Virtual Information-Action Workspace tailored for a workdomain. The workspace will be structured using an abstration hierarchy that captures the terms and relationships natural to workers in the domain. Intelligent agents will support the information location, retrieval, and fusion capabilities needed by theWorkspace. Agents will be designed to make the Workspace adaptive, so that users can create the agent capabilities they need to deal with unanticipated situations and new work demands. Intelligent agents will be the means by which workers can

* information listed above is at the time of submission.

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